A: Orders ship within 3-5 business days unless otherwise noted. Custom orders may take 3-4 weeks.
Q: Do you offer custom or personalized items?
A: Yes! We offer custom fabric selections and name embroidery. Email us at [email protected] to get started.
Q: Can I return or exchange my item?
A: Due to the handmade nature of our products, all sales are final. However, if there’s an issue with your order, contact us within 3 days of receiving your order.
Q: Are your bags washable?
A: Yes, Most bags can be spot cleaned with a damp cloth. Avoid machine washing unless specified in the product description.
Q: Do you offer bulk orders for events or bridal parties?
A: Absolutely! We love group orders. Reach out for a quote and custom package options.